Moose Lake Star Gazette - Serving Carlton and Pine Counties Since 1895

New technology for Pine County Sheriff's dept.


The Pine County Sheriff’s department is moving forward with new technology. The department now has a new records management system which went live on April 9. The system from Zuercher Technologies based out of Sioux Falls, South Dakota, is a comprehensive, technically advanced system that encompasses computer-aided dispatch, mapping, records management, mobile CAD (squad cars) and records, jail management, civil process, criminal investigations, crime analysis, agency finances, agency administration, and more.

The cost and time savings, along with the increased services, are the driving factor behind the switch to the new system. Some features of the new jail system, explained by Pine County Chief Deputy Paul Widenstrom, are the ability for deputies to complete reports in their car without having to go back to the office.

“Previously, deputies may have had to drive many miles back to the office to do a report, and then get a call and have to drive a further distance,” said Widenstrom. “Our hope is to see some cost savings on vehicles and fuel. The deputies can also now complete a lot of their paperwork necessary for booking someone into the jail from their car. All forms are able to be sent via email to the jail. It should no longer be necessary for us to route paperwork and transport like the mail from office to office. This will also be a cost savings by less printing and paper.”

Zuercher Technologies is part of TriTech Software Systems, which is the largest public safety software company in the world with over 3,500 agency installations serving 255+ million citizens in 16 countries.

There were no major issues with rolling out the new system, according to Widenstrom. “We received great support from the IT (information technology) staff here at the county. All office computers and dispatch stations were changed over on April 9th, and all squad cars were changed over within a week.”

“The system is very customizable to our needs and we are working on making small adjustments to our workflow and case management,” said Widenstrom.

When asked about security, in the wake of widespread security breaches, Widenstrom said that there are numerous firewalls and features in place to prevent the system being hacked into.

The new system cost $364,000 and was approved by the county board in March.


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